The incidence of bank card fraud and theft has elevated lately partly as a result of widespread adoption of on-line banking. As a bank card holder, you is perhaps nervous for those who’ll fall sufferer to bank card fraud and lose your hard-earned cash to cybercriminals. Fortuitously, there’s a easy but efficient method to cease this kind of fraud in its tracks, and that’s to lock your bank card to stop unauthorized transactions.
There have been experiences of bank card fraud the place thieves managed to steal bank card info and cost unauthorized purchases to the sufferer’s account. One well-known instance concerned Senator Sherwin Gatchalian whose bank card was utilized by hackers to order ₱1 million value of meals. There are numerous related incidents which have went unreported by the media.
Such incidents of bank card fraud is perhaps sufficient to fret you and maintain you awake at night time, however are you aware that you would be able to lock your bank card to stop fraud and theft? Banks like BDO will enable you lock your credit score or debit card by your on-line banking account or cell banking app. By locking your bank card, hackers will be unable to make use of it for unauthorized on-line and offline transactions even when they’ve your full card particulars.
Locking your BDO credit score or debit card will stop card-based transactions reminiscent of ATM withdrawals, in-store purchases and on-line funds. Nevertheless, you’ll nonetheless be capable to ship cash, pay payments and carry out different transactions by BDO on-line, cell and telephone banking utilizing your present or financial savings account.
Moreover, any enrolled recurring transactions utilizing the locked BDO card might be declined. You should use a distinct card or unlock your BDO bank card earlier than the scheduled transaction to keep away from any inconvenience. You’ll be able to unlock your card anytime by the BDO on-line web site or cell banking app.
Learn how to Lock Your BDO Credit score Card by way of BDO On-line Banking
Listed here are the steps to lock your BDO bank card by the BDO on-line banking web site. Take word that you simply nonetheless have to have a BDO cell banking account as a result of you’ll have to generate the OTP by way of the app (in the mean time, you’ll be able to’t get the OTP by way of SMS).
Step 1: Login to BDO on-line banking. On the left navigation menu, click on “My Accounts” after which “Safety Administration.”
Step 2: On the Safety Administration web page, swap to the “Credit score Card” tab.
Step 3: Toggle on the “Unlock/Lock Card” button on your card. Click on “Submit.”

Step 4: Overview your particulars after which click on “Submit.”

Step 5: Enter the one-time password (OTP) which you’ll be able to generate by way of the BDO cell banking app (simply click on “OTP Generator” on the app). Click on “Submit” if you’re completed.

Step 6: Congratulations! You’ve efficiently locked your BDO bank card. Be aware of the reference quantity. Additionally, you will obtain an e mail confirming your safety administration replace.

Learn how to Lock Your BDO Debit/ATM Card by way of BDO On-line Banking
You too can lock your BDO Visa or MasterCard debit card to stop unauthorized withdrawals and purchases. BDO provides you the power to set the ATM withdrawal and buy limits on your debit card as an additional layer of safety and to reduce your potential losses in case of fraud or theft.
Step 1: Login to BDO on-line banking. On the left navigation menu, click on “My Accounts” after which “Safety Administration.”
Step 2: On the safety administration web page and underneath the “Financial savings and Checking” tab, toggle on the “Unlock/Lock Card” button.
Step 3: Optionally, you’ll be able to click on the “Extra Choices” icon (gear icon) to disable abroad transactions and set withdrawal and buy limits on your debit card.

Step 4: You now have the choice to disable abroad transactions. These are debit transactions made exterior of the Philippines by way of ATM and point-of-sale (POS) terminals in addition to on-line transactions on web sites and platforms that course of funds overseas (for instance: Amazon, Netflix).
You too can set the ATM withdrawal restrict as much as ₱200,000, and PIN-based and No PIN buy limits as much as ₱500,000 and ₱200,000, respectively.
Click on “Save” to proceed.

Step 5: Overview your particulars and click on “Submit.”

Step 6: Enter the OTP which you’ll be able to generate by way of the BDO cell banking app (simply click on “OTP Generator” on the app). Lastly, click on “Submit”.

Step 7: You’ve efficiently locked your card and set its transaction limits. You’ll obtain a affirmation e mail with a abstract of your actions and the reference quantity.

Learn how to Lock Your BDO Credit score or Debit Card by way of the BDO Cellular App
Locking your BDO credit score or debit card by way of the BDO cell banking app is fairly easy. It doesn’t help you set withdrawal and buy limits however it provides you a simple and handy method to lock your card in a rush.
Observe these steps to lock your BDO bank card utilizing the BDO cell app:
Step 1: Open the BDO cell banking app in your smartphone and login to your account.
Step 2: Faucet the “Extra” choice which you could find on the bottom-right nook. A sliding menu will open.

Step 3: Choose “Safety Administration.”
Step 4: Now you can lock your BDO bank card or debit card by tapping the toggle button. The button will flip pink when the cardboard is locked.

To unlock your BDO card, simply undergo the identical steps and toggle the lock/unlock button. Don’t neglect to lock your card once more after you’re completed along with your transaction.
Wrapping Up
Bank card fraud could be worrisome however you’ll be able to keep away from falling sufferer to it by implementing a powerful password on your on-line banking accounts and locking your bank card when it’s not in use. Just be sure you keep away from clicking hyperlinks on emails or textual content messages which can be supposedly despatched by your financial institution, and simply go straight to your financial institution’s web site or cell app to carry out your on-line transactions.
When you have any points and issues along with your BDO account or card, you might name the customer support hotline (+632) 8631-8000 or 1800-10-631-8000 (PLDT toll-free) or e mail [email protected].